--- title: Binder Lift Helps Kensington NH Firefighters Reduce Direct Contact With Covid-19 Patient description: Discover how the Binder Lift proved to be a game-changer for the Kensington Fire Rescue department during the global Covid-19 pandemic. Learn how this innovative lifting solution enabled Chief Jonathan True and his team to transport a patient who had fallen from a horse with minimal direct contact, reducing the risk of exposure for the responding crews and ensuring comfort for the patient during transport. image: https://www.phaseintl.com/hubfs/img/Happy%20Customers/new-hampshire.png --- [Skip to content](https://www.phaseintl.com/case-studies/kensington-fire-rescue#main-content) [![Phase Logo](https://www.phaseintl.com/hubfs/phase-logo.svg "Phase Logo")](https://www.phaseintl.com/) - [Solutions](https://www.phaseintl.com/solutions) Show submenu for Solutions - [Binder Lift](https://www.phaseintl.com/binder-lift) - [Binder Transfer](https://www.phaseintl.com/binder-transfer) - [Binder Extension](https://www.phaseintl.com/binder-handle-extension) - [Emergency Child Restraint](https://www.phaseintl.com/emergency-child-restraint) - [XDCuff](https://www.phaseintl.com/xdcuff) - [Training](https://www.phaseintl.com/training) Show submenu for Training - [Product Training](https://www.phaseintl.com/training) - [CE Training](https://www.phaseintl.com/courses/mastering-patient-handling) - Resources Show submenu for Resources - [Binder Lift Case Studies](https://www.phaseintl.com/case-studies) - [About](https://www.phaseintl.com/about-phase) - [Contact](https://www.phaseintl.com/contact) - [Solutions](https://www.phaseintl.com/solutions) Show submenu for Solutions - [Binder Lift](https://www.phaseintl.com/binder-lift) - [Binder Transfer](https://www.phaseintl.com/binder-transfer) - [Binder Extension](https://www.phaseintl.com/binder-handle-extension) - [Emergency Child Restraint](https://www.phaseintl.com/emergency-child-restraint) - [XDCuff](https://www.phaseintl.com/xdcuff) - [Training](https://www.phaseintl.com/training) Show submenu for Training - [Product Training](https://www.phaseintl.com/training) - [CE Training](https://www.phaseintl.com/courses/mastering-patient-handling) - Resources Show submenu for Resources - [Binder Lift Case Studies](https://www.phaseintl.com/case-studies) - [About](https://www.phaseintl.com/about-phase) - [Contact](https://www.phaseintl.com/contact) [![telephone icon](https://www.phaseintl.com/hubfs/img/icon-phone-traditional-yellow.svg) 855.239.5438](tel:855-239-5438) [![Request free product trial](https://no-cache.hubspot.com/cta/default/22759948/0352a652-2fa3-4730-b2a0-c85fe5d7dabf.png)](https://cta-redirect.hubspot.com/cta/redirect/22759948/0352a652-2fa3-4730-b2a0-c85fe5d7dabf) Case Study # Binder Lift Helps Kensington NH Firefighters Reduce Direct Contact With Covid-19 Patient Without the Binder Lift twice as many providers may have had direct patient contact ![new-hampshire](https://www.phaseintl.com/hubfs/img/Happy%20Customers/new-hampshire.png) ![Kensington Fire Department](https://www.phaseintl.com/hubfs/case%20studies/kensington-fire-dept-logo.svg) Kensington Fire Rescue proudly serves as the trusted emergency services provider for the Town of Kensington. Location Kensington, NH Provider Chief Jonathan True - Firefighter/AEMT Patient Event Patient needs medical transport after falling from a horse Product Binder Lift [Request Free Product Trial](https://www.phaseintl.com/free-trial) ## The Situation The Kensington Fire Rescue department initiated the field testing of the Binder Lift in the spring of 2020, which proved to be fortuitous timing. In response to the global Covid-19 pandemic, fire and EMS departments worldwide are implementing new policies and protocols to minimize the risk of virus exposure for field providers. One of the most effective ways to mitigate this risk is by minimizing direct patient contact among providers whenever feasible. The Binder Lift assisted the members of Kensington Fire Rescue in achieving that goal. Upon receiving a call about a patient who had fallen from a horse, Chief Jonathan True and four other members promptly responded. Upon arrival at the scene, Chief True and one other EMS provider approached the patient, while the remaining members maintained a safe distance. The patient was fully conscious and seated on the ground. Following a thorough assessment, Chief True determined that it was most suitable to transport the patient in a position of comfort. Due to the patient's high level of pain, lying down was not an option. Traditional equipment such as a soft stretcher, scoop stretcher, or backboard would not have been effective in this situation. Fortunately, the Binder Lift proved to be the ideal solution, allowing for the safe transportation of the patient without causing any additional discomfort or unnecessary exposure for the responding team.   ![Chief Jonathan True](https://www.phaseintl.com/hubfs/case%20studies/jon-true.webp) > "Binder Lift certainly helps our backs. We can lift with one provider on each side of the patient." Jonathan True, Chief ## The Binder Lift Difference Getting the patient onto the stretcher is at times the most significant challenge for EMS providers. This task becomes even more daunting when traditional carrying devices are contraindicated. In this particular case, the patient needed to remain in an upright position, with utmost care taken to avoid any compression or stretching of her spine due to the intense pain she was experiencing. They applied the Binder Lift which helped them safely lift her onto the stretcher. They used the Binder Lift as a type of soft splint to help provide comfort and stability for the patient all the way to the hospital. “*If we didn’t have the Binder Lift, I would have had to re-tone or call mutual aid to help pick her up safely*”, says True. The Binder Lift helped True and his crew easily lift the patient without undue movement, while also keeping the number of providers having direct patient contact to a minimum. ### Discover more success stories ![Pittsburgh Firefighters](https://www.phaseintl.com/hubfs/case%20studies/Pittsburgh%20lt.%20chad%20hirosky.webp) Pennsylvania #### How Pittsburgh Firefighters Got a Better Handle on Lift Assist Calls Read the Story ![Eau Claire Fire Department](https://www.phaseintl.com/hubfs/case%20studies/Eau%20Claire%20Picture.jpg) Wisconsin #### 350lb Patient with Bilateral Rotator Cuff Injuries Read the Story ![Big Lake Fire Department](https://www.phaseintl.com/hubfs/img/Happy%20Customers/big-lake-fire-dept.jpg) Texas #### 500lb Patient Calls Big Lake Texas EMS Over 30 Times for Lift Assistance Read the Story Field Trial ### Elevate your patient handling game - Signing up takes less than 2 minutes - You'll be able to use the product in the field for 30 days - Returning the product is free and easy via a provided return label [![Request Product Trial](https://no-cache.hubspot.com/cta/default/22759948/7a104771-355f-44e9-9881-39f3e429a3b9.png)](https://cta-redirect.hubspot.com/cta/redirect/22759948/7a104771-355f-44e9-9881-39f3e429a3b9) ![Binder Lift Product Free Trial](https://www.phaseintl.com/hubfs/products/Binder%20Lift/binder-lift-standard-nylon-transparent.png) [![Phase Logo Light](https://www.phaseintl.com/hubfs/logo/phase-logo-light.svg)](https://www.phaseintl.com/) ###### We're on a mission To empower emergency care providers to have longer and healthier careers by providing the equipment and training necessary to safely move patients of any size with ease. - Solutions - [Binder Lift](https://www.phaseintl.com/binder-lift) - [Binder Transfer](https://www.phaseintl.com/binder-transfer) - [Binder Handle Extensions](https://www.phaseintl.com/binder-handle-extension) - [Emergency Child Restraint](https://www.phaseintl.com/emergency-child-restraint) - [XDCuff](https://www.phaseintl.com/xdcuff) - Training - [Product Training](https://www.phaseintl.com/training) - [CE Training](https://www.phaseintl.com/courses/mastering-patient-handling) - Resources - [Case Studies](https://www.phaseintl.com/case-studies) - Company - [About](https://www.phaseintl.com/about-phase) - [Contact](https://www.phaseintl.com/contact) - [Request Free Trial](https://www.phaseintl.com/free-trial) ###### Receive Product Updates ###### Get in Touch [855.239.5438](tel:+18552395438) [info@phaseintl.com](mailto:info@phaseintl.com) Copyright © 2026 Binder Lift Inc. All rights reserved. [Sitemap](https://www.phaseintl.com/sitemap.xml) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Rick Binder", "url" : "https://www.phaseintl.com/case-studies/author/rick-binder" }, "dateModified" : "2023-08-03T22:27:15.923Z", "datePublished" : "2023-07-24T14:54:12.000Z", "headline" : "Binder Lift Helps Kensington NH Firefighters Reduce Direct Contact With Covid-19 Patient", "image" : [ "https://www.phaseintl.com/hubfs/img/Happy%20Customers/new-hampshire.png" ], "mainEntityOfPage" : { "@id" : "https://www.phaseintl.com/case-studies/kensington-fire-rescue", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.phaseintl.com/hubfs/phase-logo.svg" }, "name" : "PHASE Intl" } } ```